We regard the test facilities we commission as our partners and meet them on equal terms. We believe that we are eliminating possible sources of error this way, are making a decisive contribution to the success of our research projects and so are working to the best advantage of our clients.
More specifically, this attitude mainly means three things:
- Intensive communication, especially at the start of the project
- Respect and recognition for the performance and work that is invested in “our” projects
- Prompt payment of facility invoices